Marketing Operations Manager

About the opportunity...

Are you a dynamic, results-driven professional with a passion for retail and a knack for strategic marketing operations? Do you believe in delivering exceptional value to our customers while caring for our colleagues and protecting every pound we spend? If so, Poundland is looking for you!

As Marketing Operations Manager at Poundland, you will be a senior member of our marketing team, leading the operational planning and execution of all retail projects in our direct-to-consumer business. You will play a pivotal role in prioritising projects, managing timelines, overseeing budgets, and driving process improvements to ensure that our marketing initiatives are delivered on time, on budget, and at the highest quality.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What you'll be doing...

You will be at the heart of coordinating with our functional stakeholders and creative teams to ensure seamless implementation and alignment with our business strategy. Your insights into performance will directly shape the strategic development of our marketing plans.

Key Responsibilities:

• Project Management: Lead and execute marketing initiatives, ensuring effective communication and alignment with cross-functional and Pepco partners.
• Insight Development: Analyse the performance and impact of key marketing initiatives and contribute to the strategic development of the marketing plan.
• Budget Management: Oversee budget allocation, evaluate ROI, and provide recommendations for optimization.
• Calendar Management: Track and communicate project timelines to support the timely delivery of creative concepts, in-store campaigns, quarterly customer initiatives, new store openings, and special projects.
• Stakeholder Coordination: Collaborate with the Pepco marketing operations team and in-store marketing leads to ensure all UK/ROI activities are coordinated and deliver a best-in-class store experience.
• Campaign Execution: Partner with brand and product marketing leads and supporting agencies to ensure campaigns are executed smoothly, on time, and within budget.
• Communication Management: Drive internal communications on marketing activities across functions, ensuring clear, concise messaging to the wider retail team.
• Continuous Improvement: Anticipate challenges, dismantle roadblocks, and escalate issues as needed to keep projects on track.
• Operational Excellence: Manage a consistent process from briefing to execution, connecting teams, and ensuring accountability at every stage.

What you'll need...

• Experience: Proven track record in retail operations, marketing operations, visual merchandising, or project management, with a focus on in-store environments.
• Leadership: Strong cross-functional leadership skills with the ability to influence and collaborate across all levels.
• Analytical Skills: Ability to analyse and interpret marketing metrics and trends to identify opportunities and threats.
• Budget Management: Exceptional skills in managing budgets, optimising spend, and maximizing ROI.
• Communication: Strong verbal and written communication skills, including meeting facilitation and presentations.
• Customer-Centric Approach: Passion for understanding our customers and delivering exceptional value.
• Commercial Awareness: Demonstrable experience in developing and implementing marketing strategies that align with corporate goals.

What can we offer?

• Competitive salary 
• Potential to earn bonus 
• Company car or car allowance
• Personal private medical care cover
• Free on-site car park 
• Onsite coffee lounge
• Discount Card – 10% discount on most purchases in-store
• Family Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development  
• Life Assurance Cover
• Health & Wellbeing – employee assistance programme to support you
• Holiday Allowance – 33 days, along with the option to purchase additional holiday (annually)
• Birthdays are important, so each year, you can take the day off as an extra day’s holiday
• Pension scheme

About us..

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.

It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track.

They are Love our customers, Care for our colleagues and Protect the Pounds & Euros...

By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!