HR Advisor – Poundland Logistics

About the role...

We are looking for a proactive and experienced HR Advisor to join our Poundland Logistics team based at the Springvale Distribution Centre in Bilston, reporting to the People Partner. This on-site role offers the opportunity to provide expert HR support to our distribution teams, helping to improve performance, manage employee relations, and ensure compliance with our policies and best practices. You will play a key role in driving people-focused initiatives, supporting change, and contributing to the overall success of our logistics operation.

We uphold three core behaviours that guide all our actions:

Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.

Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.

Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Why choose us?

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
• Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
• Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
• Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
• My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

Your Impact and Responsibilities…

As an HR Advisor, you will:

• Support the distribution teams in improving key performance indicators such as absence rates, labour turnover, and succession planning.
• Provide expert advice on employee relations issues, including grievances, disciplinaries, and absence management.
• Ensure compliance with HR policies while balancing commercial needs and risk considerations.
• Lead and support change management processes, including TUPE transfers, consultations, and redundancy procedures.
• Identify skills gaps and contribute to developing and delivering training and development initiatives.
• Work closely with leadership to coach and mentor management teams, enhancing their capabilities.
• Manage the recruitment process for hourly-paid colleagues, from interviews to onboarding and payroll coordination.

Skills and Knowledge…

• CIPD qualified or working towards an equivalent qualification (ideally Level 5 or above).
• Knowledge of employment law, HR best practices, and employee relations, with at least three years of relevant HR experience.
• Excellent problem-solving skills with a solution-focused mindset.
• Effective communication skills, both written and verbal, with the ability to influence and build relationships across all levels.
• Proven organisational skills to manage high-volume workloads while minimising risk and cost.
• A proactive and collaborative team player with flexibility and a customer-focused approach.

Join us at Poundland Logistics and make a difference where it matters – to our colleagues, our customers, and the success of our business.

About us...

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. 

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!