Social Media Manager

About the role...

Are you passionate about creating engaging content and building vibrant online communities? We are looking for a dynamic Social Media Manager to join our team in Walsall, with hybrid working.

You’ll shape and lead our social media strategy to connect with over seven million customers daily. 

From curating captivating content to driving influencer engagement, this role offers the chance to make a real impact in a fast-paced retail environment.

We uphold three core behaviours that guide all our actions:

Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.

Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.

Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Why choose us?

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue qualification through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
• Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
• Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
• Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
• My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

Your Impact and Responsibilities…

You'll be at the forefront of our digital presence as our Social Media Manager. Your role will include:

• Strategising and Leading: Develop and execute social media strategies for Poundland and Dealz to boost engagement and follower growth.

• Content Management: Oversee the social content calendar, ensuring alignment with our activity plan and brand voice.

• Creative Excellence: Collaborate with internal teams and freelancers to produce high-quality content, including videos, images, and GIFs.

• Community Engagement: Respond to and interact with fans, manage user-generated content, and nurture online advocacy groups like the Poundland Appreciation Society.

• Influencer Collaboration: Build relationships with key influencers to amplify our brand reach.

• Trend Spotting: Identify opportunities in trends and news to enhance our reputation and keep us ahead in the social landscape.

• Analytical Insights: Manage paid social campaigns and evaluate performance to optimise our strategies.

• Cross-functional Coordination: Work closely with PR, customer service, and media teams to ensure cohesive brand messaging.

Skills and Knowledge…

To succeed in this role, you'll need:

• Proven experience in a social media role, ideally within retail or marketing.

• Proficiency across social platforms, web tools, and analytics.

• Strong content creation skills with an eye for detail and innovation.

• Ability to identify and leverage trends effectively.

• Excellent verbal and written communication skills.

• A proactive, team-oriented approach with the ability to work cross-functionally.

• Highly organised and able to manage multiple projects in a fast-paced environment.

• A self-starter with the tenacity to bring ideas to life.

Ready to create amazing value every day? Apply now to join the #Proudland team and drive the future of Poundland's social media success!

About us...

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. 

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!